when you buy something from d&d luxury, can you be sure it's the real deal?

Absolutely! At D&D Luxury, we prioritize authenticity. Every item goes through a rigorous verification process before it even hits the shelves. And for added peace of mind, each purchase comes with a third-party authenticity guarantee.

how do you ensure the authenticity of the items you offer?

D&D Luxury prioritizes client trust and satisfaction by implementing a rigorous multi-step authentication process. Each item undergoes a meticulous examination by our in-house team of highly qualified Luxury Experts.These experts possess extensive knowledge and experience in luxury goods, allowing them to perform comprehensive evaluations and brand-specific tests. It is also then verified by a third-party verification process and you will receive a certificate of authenticity together with your purchase.

Will my purchase contain the original packaging and paperwork?

We strive to provide the complete luxury experience, and that often includes the original presentation. While we can’t guarantee the presence of original packaging and paperwork for every item, we make a dedicated effort to include them whenever possible. Our product descriptions clearly indicate if the original box, dust bags, or other documentation are included with the purchase. So, be sure to review the description closely before finalizing your order.

Does D&D Luxury accept returns?

Window: Items can be returned within 7 days of purchase for a credit or exchange (your choice). Condition: Items must be returned in the original condition as purchased. Responsibility: Customers are responsible for arranging and insuring the return shipment. Ownership of the item remains with the customer until it is received back by D&D Luxury in good condition. Credits/Exchanges: Credits or exchanges will be issued for the original purchase price of the item. Shipping: Customers are responsible for all return shipping costs.

How do I track my order?

You will be provided with the tracking number of your parcel upon full payment receipt.

If I am in South Africa, how long will it take for me to receive my orders?

D&D Luxury offers in-store pickup (once payment clears) or door-to-door delivery within 2-3 business days for most South African locations, with slightly longer timeframes for outlying areas.

Will my order be shipped with insurance?

D&D Luxury offers comprehensive insurance coverage for all purchases, safeguarding your valuables from the most delicate trinket to the sturdiest vintage trunk. Standard ground shipping also includes full-value insurance for added peace of mind.

How do you determine if my item is authentic?

D&D Luxury prioritizes offering our clients genuine luxury goods. To ensure authenticity, your item undergoes a meticulous examination by our highly trained Luxury Experts specializing in the relevant brand. This examination is further complemented by a third-party authentication process, providing an additional layer of verification and peace of mind.

What forms of payment does DND Luxury accept?

We accept: – Visa – MasterCard – PayGate via your personal – EFT (Electronic Fund Transfer) & Bank Deposits (min. R500 per transfer) – Cash (in-store only)

Am I able to negotiate the price for an item with D&D Luxury?

No. All prices advertised are fixed and non-negotiable.

Does my product come with a warranty?

D&D Luxury provides no warranties, unless the goods purchased have an existing warranty from the original manufacturer. In some circumstances, D&D is able to pass along a dealer-stamped warranty card, in which case the goods purchased will be covered by the manufacturer’s stated warranty. When the manufacturer’s warranty is included with any purchases, warranty service shall be handled directly between the customer and the manufacturer.

D&D Luxury – Discover the Epitome of Luxury

Jewellery

Watches

Branded Jewellery

Fashion Accessories

Diamonds

luxury Items

Discover the Epitome of Luxury: Diamonds, High-End Jewellery, Branded Fashion Accessories, and Premium Watches

Ensuring Customer Satisfaction

Expect lightning-fast, seamless transactions that fetch you fair market value on all your luxury items.

Prioritising Your Privacy

We provide expert consultations with our team, available exclusively by appointment at our prestigious offices. If you prefer, we’ll arrange a meeting at a secure location for your convenience. The choice is yours, and our dedicated experts are here to cater to your needs.

Best Market Related Price

With over a decade of experience, our team of seasoned specialists boasts unparalleled knowledge of luxury items. You can count on us to provide competitive prices for all your valued assets, ensuring you get the price you deserve.

Immediate Payment

After reaching a mutual valuation, formalising it with a written agreement, and successfully delivering the asset – you can anticipate immediate payment.

Complementary Valuation

We provide complimentary valuations for all our clients’ luxury items, with no obligation to proceed with a sale

Why Sell To D&D

Ensuring Customer Satisfaction

Expect lightning-fast, seamless transactions that fetch you fair market value on all your luxury items.

Prioritising Your Privacy

Why Sell To D&D

Best Market Related Price

Immediate Payment

After reaching a mutual valuation, formalising it with a written agreement, and successfully delivering the asset – you can anticipate immediate payment.

Complementary Valuation

We provide complimentary valuations for all our clients’ luxury items, with no obligation to proceed with a sale

renard

As we are all aware, the first time one decides to invest in jewellery and diamonds, one is always cautious of being misled or outright being handled by a shark in the industry. What I must say is that dealing with Daryn was from the beginning a pleasant experience that over the years and over a number of transactions has left me always in the green and positive. I have invested and sold a number of pieces acquired from Daryn and have always seen a profit in my investments. His honesty and passion for the industry have certainly been a pleasure to deal with him and I will continue supporting him because of that. I strongly recommend you make use of his services for a good deal and great backup service.

chelsea

D & D designed my exquisite engagement ring using my granny’s diamond, Daryn was able to take what was originally a very old setting and turn my ring into a modern masterpiece, highlighting the diamond in the most beautiful way. Although I didn’t work with Daryn during this particular process, I have had the pleasure of dealing with him every two years when I need to obtain a valuation certificate for insurance purposes. Daryn’s remarkable responsiveness and willingness to help is truly impressive.

wesley

The purchase of an engagement ring seems like a big task, Daryn explained everything and really went out of his way to explain every fine detail about what would suit me.I told him what I want and my expectations were blown away when I saw the finished result. I listened to the advice and the ring came out perfect. This piece I have purchased is timeless but when the day comes to look for something new I won’t go anywhere but here.

warren

In today’s world, it’s rare to find someone you can trust with a high value diamond due to the high risk involved. However, after meeting Daryn and experiencing his exceptional service, I would highly recommend him to anyone. The trust and loyalty he showed me are unforgettable.

Teli

Personal touch dealing with the owner of D & D, he was the only dealer to be straightforward with me on my engagement ring. He explained everything perfectly and I was very confident when placing my order. My engagement ring turned out better than expected and we were very happy with it. 10/10 service and pricing.

Paul

I am from Denmark and D & D helped design the ring remotely. They provided excellent advice on my unique design and I was able to collect it on my travels in South Africa. The ring looked absolutely beautiful and was everything we expected and more.

Pascle

Thank you very much for designing our bespoke ring and earrings set. My mother and sister were beyond happy when I presented them with the gift.