when you buy something from d&d luxury, can you be sure it's the real deal?

Absolutely! At D&D Luxury, we prioritize authenticity. Every item goes through a rigorous verification process before it even hits the shelves. And for added peace of mind, each purchase comes with a third-party authenticity guarantee.

how do you ensure the authenticity of the items you offer?

D&D Luxury prioritizes client trust and satisfaction by implementing a rigorous multi-step authentication process. Each item undergoes a meticulous examination by our in-house team of highly qualified Luxury Experts.These experts possess extensive knowledge and experience in luxury goods, allowing them to perform comprehensive evaluations and brand-specific tests. It is also then verified by a third-party verification process and you will receive a certificate of authenticity together with your purchase.

Will my purchase contain the original packaging and paperwork?

We strive to provide the complete luxury experience, and that often includes the original presentation. While we can’t guarantee the presence of original packaging and paperwork for every item, we make a dedicated effort to include them whenever possible. Our product descriptions clearly indicate if the original box, dust bags, or other documentation are included with the purchase. So, be sure to review the description closely before finalizing your order.

Does D&D Luxury accept returns?

Window: Items can be returned within 7 days of purchase for a credit or exchange (your choice). Condition: Items must be returned in the original condition as purchased. Responsibility: Customers are responsible for arranging and insuring the return shipment. Ownership of the item remains with the customer until it is received back by D&D Luxury in good condition. Credits/Exchanges: Credits or exchanges will be issued for the original purchase price of the item. Shipping: Customers are responsible for all return shipping costs.

How do I track my order?

You will be provided with the tracking number of your parcel upon full payment receipt.

If I am in South Africa, how long will it take for me to receive my orders?

D&D Luxury offers in-store pickup (once payment clears) or door-to-door delivery within 2-3 business days for most South African locations, with slightly longer timeframes for outlying areas.

Will my order be shipped with insurance?

D&D Luxury offers comprehensive insurance coverage for all purchases, safeguarding your valuables from the most delicate trinket to the sturdiest vintage trunk. Standard ground shipping also includes full-value insurance for added peace of mind.

How do you determine if my item is authentic?

D&D Luxury prioritizes offering our clients genuine luxury goods. To ensure authenticity, your item undergoes a meticulous examination by our highly trained Luxury Experts specializing in the relevant brand. This examination is further complemented by a third-party authentication process, providing an additional layer of verification and peace of mind.

What forms of payment does DND Luxury accept?

We accept: – Visa – MasterCard – PayGate via your personal – EFT (Electronic Fund Transfer) & Bank Deposits (min. R500 per transfer) – Cash (in-store only)

Am I able to negotiate the price for an item with D&D Luxury?

No. All prices advertised are fixed and non-negotiable.

Does my product come with a warranty?

D&D Luxury provides no warranties, unless the goods purchased have an existing warranty from the original manufacturer. In some circumstances, D&D is able to pass along a dealer-stamped warranty card, in which case the goods purchased will be covered by the manufacturer’s stated warranty. When the manufacturer’s warranty is included with any purchases, warranty service shall be handled directly between the customer and the manufacturer.

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Why Selling Your Pre-loved Luxury Items to D&D Luxury Makes Perfect Sense

Luxury is more than just a statement, it’s an investment. That timeless Rolex, the Hermès handbag that once turned heads, or the Louboutin heels that completed your most iconic outfits, all these items hold value beyond their initial purchase. But as seasons change and personal styles evolve, sometimes it makes sense to part ways with pieces that no longer serve you. The question is, who do you trust to handle your luxury items with the care and respect they deserve?

At D&D Luxury, we offer a seamless, secure, and rewarding way for you to sell your pre-owned luxury items. Here’s why choosing us is the smartest move in today’s economy.

1. The South African Economic Reality – Make Your Luxury Work for You

With the rising cost of living, fuel price increases, and economic shifts, holding onto luxury items you no longer use can feel like an untapped opportunity. Instead of letting high-end pieces sit in your wardrobe, why not turn them into liquid assets? Selling to D&D Luxury means putting money back into your pocket without compromising on class.

Our expert team ensures that you receive a fair and competitive offer based on real market value. Whether you’re looking to reinvest in new pieces, fund an experience, or simply boost your financial flexibility, we make the process effortless and beneficial.

2. A Hassle-Free Process You Can Trust

We understand that parting with luxury items isn’t just about money, it’s about trust. At D&D Luxury, we pride ourselves on transparency and professionalism. Our process is simple:

Send us details: Share images and information about your item via WhatsApp or Email.
Receive a valuation: On appointment, our experts will assess your item and offer you a fair market price without a consignment option.
Secure & instant pay out: Once verified, we arrange for secure collection and process your payment promptly.

No hidden fees, no waiting months for a sale, just a smooth, professional transaction that respects both you and your luxury items.

3. Your Luxury Deserves the Right Home

Luxury should never be wasted. By selling to D&D Luxury, your items find a second life with discerning buyers who appreciate their craftsmanship and exclusivity. Instead of collecting dust, your cherished pieces will continue their journey with someone who values them just as much as you did.

4. A Sustainable Approach to Luxury

Luxury is built to last, and reselling is a responsible way to extend its lifecycle. Selling your pre-owned luxury pieces contributes to a more sustainable fashion industry, reducing waste while keeping luxury goods in circulation.

At D&D Luxury, we are passionate about preserving the integrity of luxury items. When you sell to us, you’re not only making an economic choice but also an ethical one.

5. The D&D Luxury Difference – Exclusivity Meets Convenience

As a premium brand, we uphold the same standards of exclusivity and excellence that you do. Unlike generic resale platforms or unpredictable online marketplaces, we specialise in luxury and luxury only. This means:

Expert knowledge: We understand the value of your items down to the finest details.
Discretion & security: Your privacy is our priority, ensuring safe and confidential transactions.
Immediate value: Rather than waiting for a buyer or offering consignment, we provide direct offers, saving you time and effort.

Turn Your Luxury Into Opportunity Today

Selling your pre-owned luxury items isn’t just about parting ways it’s about making room for something new.

Whether it’s upgrading your collection, seizing a new opportunity, or simply enjoying the financial freedom that comes with liquidating assets, D&D Luxury is your trusted partner in luxury resale.

Let your luxury work for you. Contact us today and experience a selling process as premium as the items you own.