Please read these Terms carefully. By accessing or using this Site, the customer acknowledges that it/he/she has read, understand, and agree, without limitation or restriction, to D&D’s Terms and Conditions of Sale when purchasing from D&D and understands that D&D sells preowned items.
Due to the nature of its business, D&D provides no warranties, unless the goods purchased have an existing warranty from the original manufacturer.
In some circumstances, D&D is able to pass along a dealer-stamped warranty card, in which case the goods purchased will be covered by the manufacturer’s stated warranty. When the manufacturer’s warranty is included with any purchases, warranty service shall be handled directly between the customer and the manufacturer.
Please note that when making payment via electronic funds transfer (EFT) the correct reference is to be reflected on the transfer and failure to include the correct payment reference may result in delayed or incorrect payment allocation, and D&D cannot be held responsible for any resulting cancellation of quotes/orders.
Failure to pay the agreed deposit by the customer may lead to the cancellation of the order.
Fully paid orders, if not being delivered, must be collected within 7 days, failing which the right of return cannot be guaranteed.
Discover the Epitome of Luxury: Diamonds, High-End Jewellery, Branded Fashion Accessories, and Premium Watches
Absolutely! At D&D Luxury, we prioritize authenticity. Every item goes through a rigorous verification process before it even hits the shelves. And for added peace of mind, each purchase comes with a third-party authenticity guarantee.
D&D Luxury prioritizes client trust and satisfaction by implementing a rigorous multi-step authentication process. Each item undergoes a meticulous examination by our in-house team of highly qualified Luxury Experts.These experts possess extensive knowledge and experience in luxury goods, allowing them to perform comprehensive evaluations and brand-specific tests. It is also then verified by a third-party verification process and you will receive a certificate of authenticity together with your purchase.
We strive to provide the complete luxury experience, and that often includes the original presentation. While we can’t guarantee the presence of original packaging and paperwork for every item, we make a dedicated effort to include them whenever possible. Our product descriptions clearly indicate if the original box, dust bags, or other documentation are included with the purchase. So, be sure to review the description closely before finalizing your order.
You will be provided with the tracking number of your parcel upon full payment receipt.
D&D Luxury offers in-store pickup (once payment clears) or door-to-door delivery within 2-3 business days for most South African locations, with slightly longer timeframes for outlying areas.
D&D Luxury offers comprehensive insurance coverage for all purchases, safeguarding your valuables from the most delicate trinket to the sturdiest vintage trunk. Standard ground shipping also includes full-value insurance for added peace of mind.
D&D Luxury prioritizes offering our clients genuine luxury goods. To ensure authenticity, your item undergoes a meticulous examination by our highly trained Luxury Experts specializing in the relevant brand. This examination is further complemented by a third-party authentication process, providing an additional layer of verification and peace of mind.
We accept:
– Visa
– MasterCard
– PayGate via your personal
– EFT (Electronic Fund Transfer) & Bank Deposits (min. R500 per transfer) – Cash (in-store only)
No. All prices advertised are fixed and non-negotiable.
D&D Luxury provides no warranties, unless the goods purchased have an existing warranty from the original manufacturer.
In some circumstances, D&D is able to pass along a dealer-stamped warranty card, in which case the goods purchased will be covered by the manufacturer’s stated warranty. When the manufacturer’s warranty is included with any purchases, warranty service shall be handled directly between the customer and the manufacturer.
